About

In this mlee Training course, Dealing with a "No", you’ll learn how to successfully pivot when faced with objections from candidates or clients. Led by our founder and CEO, Andy McCall, this course provides invaluable insights from over two decades of recruitment experience. Andy shares his deep understanding of handling objections and turning a "no" into an opportunity, helping you build resilience and adaptability in your recruiting efforts. Whether you're negotiating with healthcare clients or managing candidate concerns, this expert training will equip you with proven strategies for navigating difficult conversations.

This 12-minute video covers essential tactics for responding to objections with confidence, keeping the conversation productive, and ultimately guiding it toward a positive outcome. Andy’s years spent on the front lines of healthcare recruiting have shaped this course into a masterclass on communication, refined through hands-on experience. You’ll leave this training empowered to overcome obstacles, strengthen client and candidate relationships, and achieve greater success in your recruiting career.

This ~12 minute video covers:

  • How to pivot when you receive an objection

  • Turning a "no" into a future opportunity

  • Expert strategies based on real-world recruiting experience

  • How to keep conversations productive and positive